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23:24 31 Jan 22
Norman was wonderful. He arrived on time, warned us when he was on the way. He didn’t rush, spent as much time as needed to do regular maintenance of HVAC in our newly purchased home. He took time to explain some operational details to us and did markings on the unit to help. Great experience, thank you!
Mary & Leslie Brown
01:01 15 Jan 22
Cleo arrived to check our newly installed a/c system and to explain in more detail how the thermostat works.After making some adjustments to our system Cleo took the time to explain the new thermostat in detail, which included downloading an app to my phone and updating software to the unit.My wife and I were very happy with the service and now we can control the temperature when we are away or when not close to the thermostat.Thank you Cleo, great job.
15:32 19 Nov 21
I had issues with 2 toilets in my house and nothing matched what I needed for my tank. The technician went out of his way 2 go to several places to see if he could piece things together for my toilet to work. Sure enough he called me back 2 days later and let me know that he had what was needed and he would have to also drill some holes and everything to make it right. He fixed both of them very quickly. A few weeks later I had another issue with my toilet (it had nothing to do with the previous issue). He fixed it quickly and was so nice and professional once again. I would have to say he was the nicest and best technician that I have ever had from any company over many years of having service done from many different companies. I offered to put my dogs in another room so they wouldn't bother him. He said it was no need for that. My dogs love him they followed him everywhere he went.
17:24 11 Nov 21
Every member of the Elite team is always professional, courteous, and expert in their work. Corey Spreeman was here today for semi-annual system maintenance on three units, and as he has done in previous calls did a first rate job. We have been customers for 15 years and trust everyone at Elite. The company name defines them - elite.
22:54 12 Oct 21
10/12- service call handled by Billy. Great job, professional and efficient. Great customer service! Thank you again! You guys are always my number one go to for A/C and plumbing!Had some plumbing issues. As always, excellent customer service from June, who answered the phone, to Chris, who responded to help. Service is always excellent from Elite! Thank you so much!